Prevention & Management of Complications
Protected patient transfer and clinical escalation protocol
| Document Code | KEIT-SOP-27 | Version | 2.0 |
|---|---|---|---|
| Revision | 02 | Status | Official |
| Issue Date | 28/03/2026 | Next Review | 28/03/2027 |
| Prepared by | Medical Directorate / Quality | Approved by | |
| Signature and Date | Distribution | Controlled - Internal Use |
1. Document Control Information
| Application | All clinical, nursing, technical and organizational personnel involved in the described process. |
|---|---|
| Archiving | KEIT internal document management system and a controlled copy in the relevant areas. |
| Review | At least annually or earlier in the event of regulatory, organizational or technological updates. |
2. Scope of Application
Applicable to patients requiring diagnostic or therapeutic escalation that cannot be fully managed within the facility.
3. Responsibilities
- Responsible physician: decision to transfer, patient stabilization and clinical communication.
- Nurse: preparation of documentation, medications and materials required for transport.
- Coordination Team: activation of logistical arrangements and communication with the receiving facility.
4. Operating Procedure
- Stabilize the patient as far as reasonably possible before transfer.
- Identify the appropriate receiving facility and provide advance notification with a concise clinical summary.
- Prepare complete documentation, including the medical record, reports, current treatment, recent clinical events and the reason for transfer.
- Ensure that transport is provided with a level of clinical support appropriate to the patient’s condition.
- Conduct a structured clinical handoff to the receiving facility and record the times and names of all personnel involved.
- Review every urgent transfer through an internal audit.
5. KEIT Operational Standards
- Clinical escalation is considered a patient safety measure rather than a failure; protection of the patient is the primary priority.
- Communication with the receiving facility must be clear, complete and documented.
6. Records and Documentation
- Transfer form.
- Clinical documentation transmitted to the receiving facility.
- Handoff record.
7. Review and Updates
Review after every urgent transfer and regular updating of referral network contact details.
This document is an internal operational draft. Before final adoption, review by the Medical Directorate, Clinical Directorate, Legal Advisor and the relevant department managers is recommended.
8. Related Attachments and Forms
- Operational checklists, recording forms, audit sheets and maintenance registers applicable to this protocol.
- Any department-specific or equipment-specific technical attachments are referenced in the relevant local operating instructions.
9. Final Approval
| Position | Name and Signature | Date |
|---|---|---|
| Medical Directorate |
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